Hey there, Mzansi! If you’re struggling to make ends meet and need a helping hand, SASSA’s got your back with the R350 grant. But, let’s be real, dealing with bureaucracy can be a real schlep. That’s why we’ve got you covered with the lowdown on the SASSA phone numbers you need to know.

Whether you’re trying to apply, check your status, or sort out a problem, these numbers will connect you with the right people to get things moving. So, take a deep breath, grab your phone, and let’s get started on getting the help you need. Here are the SASSA phone numbers for the R350 grant…

R350 Grant Overview

The R350 grant is a vital social relief measure implemented by the South African government to provide financial assistance to citizens in dire need. This grant, also known as the Social Relief of Distress (SRD) grant, was initially introduced in response to the COVID-19 pandemic and has since been extended to support individuals facing various challenges. The grant amounts to R350 per month and is intended to help recipients meet their basic needs, including food, healthcare, and other essential expenses.

To qualify, applicants must be South African citizens, permanent residents, or refugees, and demonstrate that they are indeed in a state of distress, having no other means of financial support. The grant is administered by the South African Social Security Agency (SASSA) and applications can be submitted online or through various other channels.

By providing this essential support, the R350 grant plays a crucial role in alleviating poverty and promoting the well-being of vulnerable members of our society.

How to Apply for the R350 Grant

  • Check Eligibility: Ensure that you meet the eligibility criteria set by SASSA for the R350 grant, including being unemployed, not receiving any other social grant, and being a South African citizen or permanent resident.
  • Gather Required Documents: Collect necessary documents such as your South African ID, proof of residence, and any other relevant documentation to support your application.
  • Access Application Channels: Choose the method most convenient for you to apply, whether it’s online through the official SASSA website, via WhatsApp by sending “Send” to 082 046 8553, or by visiting your nearest SASSA office.
  • Complete Application Form: Fill out the R350 grant application form accurately and provide all requested information.
  • Submit Application: Submit your application through the chosen channel, ensuring that all required documents are attached and the information provided is correct.
  • Wait for Confirmation: Await confirmation from SASSA regarding the status of your application. This may take some time, so be patient and check for updates regularly.
  • Receive Payment: If your application is approved, you will start receiving the R350 grant payments directly into your bank account or through other designated payment methods.

Following these steps diligently will help ensure a smooth application process for the R350 grant, providing much-needed financial assistance to eligible individuals in South Africa.

SASSA Contact Information for R350 Grant

Certainly, here’s a detailed bullet-point list providing SASSA contact information for the R350 grant in South African native English:

  • SASSA Helpline: Contact the SASSA helpline at 0800 60 10 11 for general inquiries and assistance regarding the R350 grant application process.
  • WhatsApp Support: Utilize the WhatsApp helpline by sending a message to 082 046 8553 for assistance with R350 grant queries and application-related issues.
  • Email Correspondence: Send an email to [email protected] to communicate with SASSA officials regarding any questions or concerns about the R350 grant.
  • Social Media Platforms: Follow SASSA’s official social media accounts on platforms such as Facebook and Twitter for updates, announcements, and direct messaging options for R350 grant inquiries.
  • Local SASSA Offices: Visit your nearest SASSA office in person for face-to-face assistance and support with R350 grant applications, eligibility checks, and other related matters.
  • SASSA Website: Access the official SASSA website (www.sassa.gov.za) for detailed information, FAQs, and online application forms for the R350 grant.

When to Reach Out to the R350 Grant Phone Numbers?

  • Application Updates: If you haven’t heard back about your application.
  • Technical Problems: For issues with online or WhatsApp applications.
  • Document Questions: Clarifications on required documentation.
  • Payment Delays: If you’re experiencing delays in receiving payments.
  • Eligibility Concerns: Questions about your eligibility.
  • General Inquiries: Do any other questions about the R350 grant.
  • Complaints/Feedback: To lodge complaints or provide feedback.

How to Contact SASSA About the R350 Grant?

  • Helpline: Call 0800 60 10 11 for general inquiries and assistance regarding the R350 grant.
  • WhatsApp Support: Message 082 046 8553 for help with R350 grant queries and application-related issues.
  • Email: Send an email to [email protected] for communication about the R350 grant.
  • Social Media: Follow SASSA on Facebook and Twitter for updates and direct messaging options.
  • Local Offices: Visit your nearest SASSA office for face-to-face assistance with the R350 grant.

Tips for Utilizing the SASSA Phone Numbers

  • Check Availability: Ensure you call during designated operating hours to reach a SASSA representative.
  • Have Information Ready: Prepare your ID number and any relevant details before calling to expedite the process.
  • Be Patient: Expect longer wait times during peak hours and be patient while waiting to speak with a representative.
  • Be Clear and Concise: Clearly state your query or issue to the representative to facilitate efficient assistance.
  • Take Notes: Write down any important information provided during the call for future reference.
  • Follow Up if Necessary: If your issue isn’t resolved, don’t hesitate to follow up or explore alternative contact methods.


The R350 grant provided by SASSA serves as a crucial support system for many South Africans facing economic challenges. By following the application process and utilizing the available contact channels effectively, individuals can access the assistance they need to navigate difficult times and improve their financial stability.

FAQs (Frequently Asked Questions):

  • What are the eligibility criteria for the R350 grant?
  • Eligibility criteria include being unemployed, not receiving any other social grant, and being a South African citizen or permanent resident.
  • How long does it take to receive a response after applying for the R350 grant?
  • Response times can vary, but applicants are encouraged to check the status of their application regularly and reach out to SASSA if there are any delays.
  • What should I do if I encounter technical issues while applying for the R350 grant online?
  • If you encounter technical difficulties, you can contact the SASSA helpline, send a message via WhatsApp, or visit your nearest SASSA office for assistance.

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