SASSA Status Check Appeal

Check your appeal status online with the SASSA status check tool. If you have appealed the SASSA grant to the Independent Tribunal for Social Assistance Appeal ( ITSAA ) then you can check the appeal status now.

You can also learn about the appeal process of social assistance appeals with this guide. SASSA gives a second chance to those who have applied for SASSA grant application and got a rejection. Using the SASSA appeal option, applicants can apply for reconsideration.

Check SASSA Grant Appeal Status Online

To check SASSA status, you need to enter your ID number and phone number into the SASSA appeal status box.

Your appeal for SRD R350 grant can take up to 9 days before you get any response from the SASSA. The appeal application process based on many verification procedures. SASSA has to verify whether the recipient is eligible for the grant money or no.

SASSA will ask for your bank account once your status shows approved. You need to provide this bank account to get the R350 payment.

Meanwhile, your status will show as pending status so don’t worry and keep waiting for the grant status.

How to Do SASSA Status Check Online?

Check your payment status online for SASSA social grant. You can also check appeal status for SRD grant application. Enter your bank details and SASSA reference number to get your SASSA status.

SASSA applicants can view their SASSA payment date for this month and their reconsideration status.

SASSA Appeal Process Explained

If you’ve been rejected for an SASSA grant and wish to appeal the decision, you can follow these step-by-step guide to initiate the appeal process. You can also visit the nearest SASSA office to appeal in person.

Visit the SASSA Appeal Portal

Start by accessing the official SASSA website at to do an SASSA appeal online.

Initiate the Appeal to Independent Tribunal

On the appeal portal, begin the appeal process by selecting the option to appeal to the Independent Tribunal for Social Assistance Appeal (ITSAA). This step will direct you to the next phase of the appeal.

Fill Out the Appeal Application Form

Complete the appeal application form with accurate information. This form typically requires details such as your personal information (name, ID number, contact details), reasons for appeal, and any supporting documentation.

Attach an Affidavit and Sworn Statement

Prepare an affidavit and sworn statement explaining the grounds for your appeal. This document should detail why you believe you are eligible for the grant despite the initial rejection.

Submit Your Bank Statements

Provide recent bank statements as requested. This is to verify your financial situation and ensure accurate processing of the grant payment if your appeal is successful.

Upload Your ID Document

Include a copy of your ID document or any other required identification for verification purposes.

Submit the Appeal

Review all provided information and attached documents for accuracy and completeness. Once ready, submit your appeal application through the portal.

Important Notes for Appeal:

  • Verification Process: After submission, SASSA will conduct a verification process to assess your eligibility for the grant. This will also include the identity verification.
  • Waiting Period: The appeal process may take time. Be patient and regularly check the status of your appeal through the SASSA appeal portal.
  • Pending Status: During the review period, your appeal status might show as pending. This indicates that your application is being processed.
  • Bank Account Requirement: If your appeal is successful, SASSA will request your bank account details to facilitate the grant payment.

No matter if you are appealing for SRD R350 grant, child support grant or care dependency grant, by providing accurate information and supporting documents, you can effectively appeal the rejection of your SASSA grant application.

For specific inquiries or further assistance, you can contact SASSA directly through their official channels.

Why SASSA Grant Application Declined?

Here are the reasons that causes a declined application:

Gov Payroll Registered:

This indicates that the applicant is employed in a government institution and is registered on the government payroll. According to the rules, individuals employed by government institutions are ineligible to receive certain types of grants.

This condition is enforced to ensure that government resources are allocated appropriately and to prevent individuals who are already employed from accessing social assistance meant for those in need.

Alternative Income Source Identified:

SASSA identified through the applicant’s bank statement that they are earning more than R595 per month from another source.

This income exceeds the eligibility threshold for the specific grant being applied for. SASSA regulations require that applicants meet specific income criteria to qualify for certain grants. If alternative income sources are identified that exceed the permissible limit, the application may be declined.

Age >60 or <18:

The applicant’s age does not fall within the eligible range specified for the grant. Generally, SASSA SRD r350 have age criteria where applicants must be either over 60 years old or under 18 years old to qualify. If the applicant’s age does not meet these requirements, the application may be declined.

Existing SASSA Grant Beneficiary:

The applicant is already receiving another SASSA grant or benefit. SASSA restricts individuals from simultaneously receiving multiple grants unless specifically allowed under certain circumstances. If the applicant is already a beneficiary of another SASSA grant, their application for an additional grant may be declined.

NSFAS Registered:

The applicant is registered as a recipient of the National Student Financial Aid Scheme (NSFAS). SASSA does not permit individuals who are already benefiting from NSFAS to receive the SRD grant. This restriction is in place to prevent duplication of financial support programs and ensure that resources are allocated appropriately based on individual needs.

Referred to SAFPS:

The applicant’s information has been referred to the South African Fraud Prevention Service (SAFPS) for verification or investigation. If there are concerns or suspicions regarding potential fraud, identity theft, or misrepresentation in the application process, SASSA may refer the case to SAFPS for further scrutiny.

If SAFPS flags the applicant’s information as problematic or associated with fraudulent activity, the SASSA application may be declined.

Referred Linked Risk Mobile:

SASSA has identified that the applicant’s mobile number is linked to a risk factor or suspicious activity, such as being associated with fraudulent behavior or multiple applications under different identities. This flag indicates that there may be concerns about the authenticity or reliability of the applicant’s information.

SASSA SRD Grant Eligibility Criteria

Here is the complete eligibility criteria for SASSA SRD grant.

  • South African Citizenship Requirement: Applicants must possess South African nationality to qualify for consideration.
  • Residency Status: Only individuals residing within South Africa are eligible for the SRD R350 grant.
  • Age Range: Applicants must fall within the age bracket of 18 to 60 years to be considered for the grant.
  • Unemployment Insurance Status: Individuals currently receiving benefits from the Unemployment Insurance Fund (UIF) are ineligible for the SRD R350 grant.
  • Accurate Information Submission: Applicants are required to provide accurate and complete personal details, including a valid identification number, mobile phone number, and banking information.
  • Financial Dependence: Applicants must demonstrate a lack of alternative financial support, exhibiting an inability to sustain themselves or their families through other means.
  • Financial Constraints: Individuals with a monthly income exceeding R585 are not eligible for the SRD R350 grant.
  • Status Verification: The application will be declined if the applicant is identified as deceased in Department of Home Affairs (DHA) records.

Why My Identity Verification Failed?

Your identity verification will fail due to one or more of the following reasons:

  • Incorrect Information: The information provided during the identity verification process may have contained errors or inconsistencies. This could include entering an incorrect ID number, mismatched personal details, or inaccurate documentation.
  • Expired or Invalid Documentation: The identity document submitted for verification may have been expired, invalid, or unrecognized by the verification system.
  • Data Mismatch: There may have been discrepancies between the information provided and the records held by the verification system or database.
  • System Limitations or Errors: Occasionally, verification systems may encounter technical issues or limitations that prevent successful verification.

To resolve the issue, please ensure that the information entered is accurate, up-to-date, and matches the details associated with your identity document.

What Are the Types of the SASSA Grants?

The South African Social Security Agency (SASSA) provides various types of grants to eligible individuals based on specific criteria and needs. Here is an overview of each grant type:

Older Persons Grant:

This grant is available to South African citizens or permanent residents aged 60 years and older who meet certain means tests.

Eligibility Criteria: Applicants must meet the age requirement and satisfy income and asset limits.

Child Support Grant:

It provides financial assistance to primary caregivers of children under the age of 18.

Eligibility Criteria: The caregiver must be a South African resident and meet specific income criteria.

Disability Grant:

This grant is designed for individuals with disabilities who are unable to support themselves financially due to their condition.

Eligibility Criteria: Applicants must provide medical evidence of a permanent disability and meet income requirements.

R350 SRD Grant (Social Relief of Distress Grant):

This grant was introduced during specific periods to provide temporary relief to individuals facing financial distress, such as during the COVID-19 pandemic.

Eligibility Criteria: Criteria include South African citizenship, age between 18 and 60 years, lack of alternate income, and financial need.

Foster Child Grant:

It supports foster parents or caregivers who are responsible for the care of foster children.

Eligibility Criteria: Applicants must be registered foster parents and meet certain criteria related to the care of foster children.

War Veterans Grant:

This grant is for military veterans who have served in the South African National Defense Force (SANDF) during World War 2.

Eligibility Criteria: Veterans must provide proof of military service and meet specific criteria related to their service history.


This grant assists individuals who require constant care and support due to severe disabilities.

Eligibility Criteria: Applicants must provide medical evidence of the need for continuous care and support.


Why does my SASSA status shows “bank details pending’?

You need to choose preferred payment method for SASSA payments. This status means you haven’t provided your bank details to SASSA.

What is the reconsideration period?

The reconsideration period is the time for the approval of the SASSA appeal application status.

How to deal with SASSA appeal status declined?

You can not deal with a declined application if you already have applied for the appeal to the Independent tribunal.

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