Bru, let’s face it, staying connected is crucial in today’s digital age! And what’s more frustrating than running out of airtime when you need it most? Worry not, SASSA grant recipients! You can now easily load airtime using your SASSA card, and we’ve got the lowdown on how to do it.

Whether you’re a SASSA beneficiary or just helping a loved one out, this guide is for you. So, let’s dive in and explore the simple steps to top up your airtime with your South African Social Security Agency (SASSA status check) card, and stay connected with your peeps without any hassle!

What You Need to Get Started

To get started with loading airtime using your SASSA card, you’ll need a few essentials in place. First off, make sure you have your SASSA card handy; this is your key to accessing your grant funds and purchasing airtime. Next, ensure that your SASSA card is activated and has sufficient funds available for the airtime purchase. You can check your balance either at an ATM or through the SASSA mobile app or website.

Additionally, it’s helpful to know the mobile number you want to recharge and the network provider it belongs to. Different networks may have slightly different procedures for loading airtime, so having this information upfront can streamline the process. Lastly, if you’re unsure about any aspect of the transaction, such as where to purchase airtime or how to enter the voucher code, don’t hesitate to reach out to SASSA’s customer service or refer to their official guidelines for assistance. With these basics in place, you’re ready to top up your airtime hassle-free!

Step-by-Step Guide to Loading Airtime

Hey, Saffer! Here’s a quick and easy guide to loading airtime with your SASSA card:

  • Step 1: Check Your Balance, Bru!
    • Dial 12069277# to check your SASSA account balance
    • Make sure you have enough cash in your account, skorokoro!
  • Step 2: Dial the USSD Code, Sisi!
    • Dial 13069277# on your phone
    • Select option 2 for airtime purchases
  • Step 3: Enter Your Card Details, Sisi!
    • Enter your SASSA card number
    • Enter your card expiration date
    • Enter your card PIN, boet!
  • Step 4: Choose Your Airtime Option, Boet!
    • Select the airtime amount you want to buy (R10 to R1000)
    • Choose from various airtime options
  • Step 5: Confirm Your Purchase, Skorokoro!
    • Confirm your purchase, sisi!
    • Receive a confirmation SMS, bra!
  • Step 6: Receive Your Airtime, Bra!
    • Your airtime will be loaded
    • Receive a notification, sisi!
  • Step 7: Check Your Airtime Balance, Sisi!
    • Dial 12069277# or 13069277# to check your airtime balance
    • Make sure you have enough airtime, skorokoro!

That’s it, Saffer! Easy as braaing a boerie, right? If you have any trouble, just contact SASSA customer support!

Using Your SASSA Card to Buy Airtime Online

Hey, Saffer! You can now use your SASSA card to buy airtime online, easy peasy! Just go to your favorite online airtime vendor, like MTN, Vodacom, or Cell C, and select the airtime amount you want to buy.

Then, choose the SASSA card payment option, and enter your card details, sisi! Make sure you have enough cash in your SASSA account, skorokoro! Once you’ve confirmed your purchase, your airtime will be loaded, and you’ll receive a notification, bra! It’s as simple as that, boet!

You can now top up your airtime online with your SASSA card, anytime, anywhere!

And here’s an ordered list summarizing the process:

  1. Go to your preferred online airtime vendor (MTN, Vodacom, Cell C, etc.)
  2. Select the airtime amount you want to buy
  3. Choose the SASSA card payment option
  4. Enter your SASSA card details (card number, expiration date, and PIN)
  5. Confirm your purchase
  6. Receive your airtime and a notification, bra!

Loading Airtime at Retail Stores

Hey, Saffer! Need to top up your airtime, but don’t have access to the internet? No stress, bru! You can easily load airtime at your nearest retail store, like Shoprite, Checkers, or Spar. Just take your SASSA card and your phone to the store, and let the cashier know you want to buy airtime

They’ll help you out, sisi! Just select the airtime amount you want, and they’ll swipe your card and load the airtime onto your phone.

Easy as buying a loaf of bread, boet! You’ll receive a confirmation SMS, and you’re good to go. So, if you’re struggling to get online, just head to your nearest retail store and load up, skorokoro!

Troubleshooting Common Issues

If you’re encountering difficulties loading airtime using your SASSA card, follow these steps to troubleshoot the issue effectively:

  1. Check Your SASSA Account Balance: Ensure that you have sufficient funds in your SASSA account to cover the airtime purchase.
  2. Verify Card Status: Confirm that your SASSA card is not expired or blocked, as this can hinder successful transactions.
  3. Retry USSD Code or Try Another Vendor: If the problem persists, retry entering the USSD code for airtime purchase. Alternatively, consider using a different vendor for the transaction.
  4. Be Cautious with PIN Entries: Avoid multiple incorrect PIN entries, as this can lead to your SASSA card being blocked. Double-check your PIN before entering it.
  5. Contact SASSA Customer Support: If you’re still experiencing issues, reach out to SASSA customer support for assistance. They can provide guidance and help resolve any underlying problems with your card or account.

Benefits of Using Your SASSA Card for Airtime

When it comes to loading airtime with your SASSA card, you might encounter a few hiccups along the way. Here’s a structured approach to troubleshooting common issues:

  1. PIN Rejection: If your PIN is rejected, double-check that you’re entering it correctly. Make sure there are no typos or accidental spaces. If the issue persists, contact your bank or SASSA for assistance in resetting your PIN.
  2. Insufficient Funds: If you receive a message indicating insufficient funds, verify your SASSA card balance. Ensure that you have enough funds to cover the airtime purchase you’re attempting. If not, consider reloading your SASSA card before trying again.
  3. Network Connectivity: If you’re unable to complete the transaction due to poor network connectivity, move to an area with better signal strength. Restart your phone if necessary and retry the transaction.
  4. Transaction Declined: If your transaction is declined, check for any notifications or messages on your phone. It’s possible that your network provider or bank has declined the transaction for security reasons. Contact them to resolve the issue.
  5. Incorrect Airtime Voucher: If you accidentally purchase the wrong airtime voucher or receive the wrong amount, immediately inform the vendor. They may be able to rectify the issue by providing the correct voucher or refunding your money.
  6. Lost or Stolen Card: In the unfortunate event of a lost or stolen SASSA card, report it to your bank or SASSA immediately. They can deactivate the card to prevent unauthorized transactions and issue a replacement card.

By addressing these common issues systematically, you can troubleshoot any challenges that arise while loading airtime using your SASSA card, ensuring a seamless experience for staying connected.


In conclusion, using your SASSA card to load airtime is a convenient, safe, and easy way to stay connected. With this guide, you’re now equipped to troubleshoot common issues and enjoy a seamless experience. Remember to check your PIN, balance, and network connectivity, and don’t hesitate to contact your bank or SASSA for assistance. Happy loading, Saffer!

Here’s a quick recap:

  • Convenience: Load airtime anytime, anywhere
  • Safety: Secure transactions with your SASSA card
  • Ease: Simple process, no need to carry cash
  • Troubleshooting: Follow our guide to resolve common issues

Stay connected, stay informed, and stay hassle-free with your SASSA card!

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